Customer success story: Flying Fish Inc. Japan & Remant Cool Logistics

    Customer success story: Flying Fish Inc. Japan & Remant Cool Logistics

    Bridging continents with cold chain precision

    Flying Fish Japan

    The Japanese market is known for its high standards and exacting expectations, especially in the food sector.  Remant Cool Logistics LLC has partnered with Flying Fish Inc. Japan for over a decade. It is part of the publicly listed Naigai Trans Lines Group and delivers seamless, door-to-door cold-chain logistics between Japan and the United States. 

    The challenge

    Japanese customers demand uncompromising quality, transparency, and reliability in logistics, particularly for temperature-sensitive food products. Flying Fish needed a partner to meet these expectations while supporting their growth in a competitive, fast-moving market. 

    Our solution

    Remant Cool developed a fully integrated logistics solution tailored to the needs of Flying Fish and their clients:

    • End-to-end cold chain and ambient transport services.
    • Integrated communication systems across operations, sales, and monitoring.
    • Real-time visibility for teams in Japan and the U.S.
    • Regular in-person collaboration to align on cultural and operational expectations.

    Together, we’ve achieved remarkable growth in U.S.–Japan trade and continue to pursue ambitious expansion goals over the next 3–5 years. Our joint efforts support many of Japan’s leading trading companies, especially in the food sector, and enable us to offer services to our Japanese customers confidently.

    Flying Fish are a leading logistics company based in Japan and Vietnam. We have a long-term partnership with the Remant group. Some years ago, we partnered with Remant Cool Logistics USA to develop for our customers a USA market offering, moving supplier products from door to door. Over the years of cooperation, we have seen our market share and volumes grow and we enjoy a close and integrated cooperation with Remant Cool Logistics to ensure our Japanese, Vietnamese & US customers have the most reliable and cost-effective services. Makoto Ueki, President, Flying Fish Inc. Japan